There’s no free lunch. We encourage better business relationships when we pay for what we get (because we only get what we pay for). When we pay for what we get, we help better businesses (those that contribute most to our success) remain in business.
Continue reading Of Deals and Dealers
When everything works, it appears as though we, Customer Support personnel, are not needed. However, when equipment malfunctions, our customers may feel that we are not doing our job.
Continue reading Zen of Customer Support