Class Capture

I have been working with the new Crestron Capture HD. So far, I am very impressed. What I like most about it is that there is not huge backend required to use it. A simple USB thumb drive will suffice. Therefore, the initial cost is much lower than anything else on the market. What I am not nuts about is that it records in .ts. This format is a real pain to work with. So far, all I have really found that plays nice with .ts is VLC.

Webinar: AV9000 and Quality Assurance

This posting is for informational purposes. AV-1 believes in applying best practices toward quality assurance and supports any opportunity for members of the AV-1 Community to gain a better understanding of emerging standards.

On Wednesday, March 7th at 11:00 a.m. EST, the Association for Quality in Audio Visual Technology will provide a free webinar entitled, What is AV9000 and How Do I Apply Quality Assurance in AV Technology? Led by Mario Maltese, CTS-D, CTS-I, CQT, the session will discuss Quality Assurance as a formal discipline, Cisco’s adoption of the AV9000 Standard, and the benefits of embedding AV9000 language into RFPs.

A Q&A session will follow the presentation.

Survey Analysis: In-house Systems Install

in-stal-la-tion. [in-stuh-ley-shuhn] noun.
1. something installed, as machinery or apparatus placed in position or connected for use.
2. the act of installing.
See also commissioning, provisioning, integration, deployment, build-up

More than 120 technology managers and directors responded to our questions about prevailing issues that affect the choices we make when planning to bring new learning spaces online. All respondents were directly involved in some aspect of learning space development (i.e. planning, design, procurement, project management, quality control, installation). As evidence of AV-1’s commitment to keeping surveys brief, the majority completed the survey in less than ten minutes.

What follows is our analysis of five key elements explored in the survey.

Tiner’s Take on Customer Service Through Controls

“Our rooms talk to us,” says Scott Tiner, Assistant Director for Classroom Technologies at Bates College. In his recent InfoCOMM webinar titled Leveraging Existing Technologies to Create Exceptional Customer Service Tiner mapped out the importance of tapping the usage-tracking capabilities of the technologies we already have in place in order to maximize not just customer service, but also to contribute valuable data to institutional planning.

This is important stuff. Networked control systems can do much more than just dim the lights and raise the volume, all current systems provide hooks to a database in which every button-push and device-selection is recorded and time-stamped. Furthermore, graphic touch panels offer the added benefit of serving as real-time trouble-shooting tools that can minimize session interruptions and empower users to “fix the glitch” before it turns into everyone’s problem.

Report from InfoCOMM 2011

Orlando, FL. While attending InfoCOMM 2011, we asked key industry insiders to speak directly to the AV-1 community and to share their views of the most critical issues ahead. The following articles include brief video clips from individuals possessing uncommon insight, intuition and experience.

While this is by no means an exhaustive report, we hope that you find these views useful to your due diligence and decision-making.

[Editor’s note: Interviews are provided for informational purposes and should not be construed as an endorsement. Neither AV-1, nor the author have received any form of compensation in exchange for these posts.]

This list is shown in last-in-first-out (LIFO) order. In the coming weeks, additional interviews and articles will be posted to the top of this list.

Table of Contents

Mark Valenti, The Sextant Group, discusses the up-side of a down economy as an inspiration for outside-the-box tech planning.

Ernie Bailey, University of Arkansas for Medical Sciences, speaks about the importance of cross-training to get the best out of AV and IT support staff.

 
Jody Forehand, Luidia, on the cost-effective approach of adding components as-needed.

Jackie Deluna, AMX on the importance of social proof for mission-critical technologies.

John Heffelfinger, Crestron, on the value of end-to-end technology solutions. 

Andrew Edwards, President of Extron, on the zen of simplification and support.

Andrew J. Milne, PhD, Tidebreak CEO, on the meaning and impact of collaborative learning environments. 

Mario Maltese, Audio Visual Resources CEO, on the impact of the AV9000 Standard and the future of zero-defect projects.

What’s your view? Are we seeing the big picture? Leave a reply below or discuss it with fellow AV-1 members on the AV-1 List.

Report from InfoCOMM 2011 – Luidia

This interview is part of AV-1’s Report from InfoCOMM 2011, in which we ask key industry insiders to share their views on the critical issues ahead. You can contribute your thoughts on this interview in the Comment Area below. AV-1 members may discuss this important topic in greater detail on the AV-1 List.

“Classroom technology should be a seamless integration into current workflow.”
-Jody Forehand”

The folks at Luidia built their business around the nifty eBeam whiteboard capture device. Seems oh-so-simple now… stick it to any whiteboard and record your board notes straight to the computer… but when they started out, the general consensus was that you needed a big honking piece of dedicated equipment to get the job done.

Report from InfoCOMM 2011 – Sextant Group

This interview is part of AV-1’s Report from InfoCOMM 2011, in which we ask key industry insiders to share their views on the critical issues ahead. You can contribute your thoughts on this interview in the Comment Area below. AV-1 members may discuss this important topic in greater detail on the AV-1 List.

“There is an opportunity for technology to begin to realize its potential… in ways that we have only hinted at in the past 15-years.”
-Mark Valenti

16-years ago, Mark Valenti left a good gig in broadcasting to start the AV design firm, The Sextant Group. The idea was simple: bring broadcast-quality precision and production values to the broader market. Twice recognized as one of the best places to work, the firm has made a name for itself in high-profile tech planning and design projects despite being not-the-lowest-price proposal on the table.

Report from InfoCOMM 2011 – AMX

This interview is part of AV-1’s Report from InfoCOMM 2011, in which we ask key industry insiders to share their views on the critical issues ahead. You can contribute your thoughts on this interview in the Comment Area below. AV-1 members may discuss this important topic in greater detail on the AV-1 List.

It is essential to provide “social proof” for mission-critical technologies.
-Jackie Deluna

The AMX brand is as much about culture as it is about technology. Their big-as-Texas heart is evident in their customer commitment (think of all the organizations that still operate the old Axcess Controller card cages they installed 15-years ago), their sometimes cheeky-yet-endearing marketing approach (remember the “We were just kidding about that Panja thing” campaign?), and their blazing technology firsts (networked controls, asset management software, media server, and especially their advocacy for open standards-based platforms). It’s no wonder they’ve been named one of the top 25 Best Medium-size Companies to Work for in America four years in a row.

Report from InfoCOMM 2011 – Extron

This interview is part of AV-1’s Report from InfoCOMM 2011, in which we ask key industry insiders to share their views on the critical issues ahead. You can contribute your thoughts on this interview in the Comment Area below. AV-1 members may discuss this important topic in greater detail on the AV-1 List.

Technology in learning would not be what it is today without Extron. When computer manufacturers needed a way to display a computer screen image on a 3-beam projector, Extron worked it out… a quarter of a century ago.

“It’s got to work. It’s got to come out of the box and work.”
-Andrew Edwards

But just “working it out” has never been Extron’s style. In addition to designing cutting-edge components that play well with others, the company has amassed the most comprehensive open library of whitepapers and technical briefs serving to demystify the wild array of protocols and topologies that complicate our lives.

Report from InfoCOMM 2011: Audio Visual Resources

This interview is part of AV-1’s Report from InfoCOMM 2011, in which we ask key industry insiders to share their views on the critical issues ahead. You can contribute your thoughts on this interview in the Comment Area below. AV-1 members may discuss this important topic in greater detail on the AV-1 List.

“You can’t beat the economics of doing things right the first time.”
-Mario Maltese

For more than three decades, Mario Maltese has been at the forefront of high-profile audio visual projects in the New York Tri-state area. A recipient of InfoCOMM’s prestigious Educator of the Year award and Fred Dixon Service in Education award, his portfolio includes sound systems for the New York State Assembly and the New York Stock Exchange’s Trading Floor.