Survey: Projector Freeze

Recently in a thread on the AV-1 forum, many members indicated that they had encountered difficulties with projectors locking up. In these cases ‘locking up” was defined as the projector not responding to any commands, either via RS-232, IP or IR. We wondered if it might be possible for AV-1 to assist in some way.

We thought that if our community could identify specific products, or a combination of products that are experiencing these issues, perhaps as a community (of 600+ IT/AV people) we could approach the manufacturers and explain the problems and see if they could develop a solution. Please take a moment to complete our projector/control system malfunction survey.

 Scott Tiner

Bates College

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In the past 12-months, how often have you had a projector "lock up" on you, and stop responding to RS-232 commands?

0 1 2 3 4
Never Almost daily

If yes to #1, what was the manufacturer of the projector?

  • Espon
  • InFocus
  • NEC
  • Sony
  • Other:

Do you believe you have received adequate technical support from the projector manufacturer about this issue?

  • Yes
  • No

Do you believe you have received adequate technical support from the control system manufacturer about this issue?

  • Yes
  • No

If yes to #1, what brand of control system are you using?

  • AMX
  • Crestron
  • Extron
  • Other:

If you have ever experienced these problems, and would like AV-1 to contact the manufacturer on your behalf, please provide us with your contact information.

Confidentiality statement: AV-1 will not post your contact information to the web.

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